01Issue reporting
A report with category, property or unit and a description.
02Photo upload
Images provide context for reviewing the issue.
03Human triage
The property team reviews and prioritizes reports.
04Specialist assignment
A responsible specialist for the next stage of the work.
05Preliminary estimate
An initial scope and price, subject to inspection.
06Appointment scheduling
Proposed time slots and resident selection.
07Repair tracking
Repair status and progress in the shared record.
08Completion evidence
Documented work before the resident verifies the outcome.
09Property / unit history
A record of repair activity for the property or unit.