Early product · Discovery

Every repair.
A path to resolution.

Repair and warranty operations, from issue report to resolution.

For residents, property teams and the specialists doing the work.

Report →Review →Assign →Estimate →Schedule →Repair →Verify →Resolve
Work together, from first report

The issue is only
the beginning.

Residents report what needs attention. Property teams review and assign it. Specialists provide a preliminary estimate and appointment options. Completion evidence and resident verification bring the repair to a close.

A shared repair record helps each person see the next step.

Resolveo repair dashboard with fictional reports, assignments and upcoming visits
Current repair coordination interfaceIllustrative interface · Sample data
The repair journey

Eight steps.
People at every handoff.

Explore the coordination flow. Decisions, inspections and the work itself remain with the people involved.

01 / 08ReportIssue details + photos
Resident / homeowner

Describe the issue.

Create a report, add photos and identify the property or unit that needs attention.

An explanation of the product flow, using no live customer data.

Two operating contexts

Different teams.
A shared need for clarity.

Resolveo connects residents and homeowners with the teams coordinating the work and the specialists carrying it out.

01 · Property Management

Keep repairs moving
across properties.

For property managers coordinating repairs across buildings and units.

  • Residents submit an issue and photos.
  • Managers review and assign the repair.
  • Specialists estimate, schedule and document the work.
  • Residents verify the outcome.
Core repair workflow implemented
02 · Builders & Warranty Teams

Follow the issue
beyond handover.

For developers and builders managing post-handover defects and warranty work.

  • Bring homeowners, warranty teams and trades into one process.
  • Keep repair evidence linked to the property.
  • Review warranty details manually.

Planned Dedicated warranty workflows and coverage decisions. Current warranty information is limited to manual metadata.

Inside the early product

The essentials,
connected.

These capabilities are implemented in the current app. Resolveo remains in discovery; they have not been validated through a live customer pilot.

01

Issue reporting

A report with category, property or unit and a description.

02

Photo upload

Images provide context for reviewing the issue.

03

Human triage

The property team reviews and prioritizes reports.

04

Specialist assignment

A responsible specialist for the next stage of the work.

05

Preliminary estimate

An initial scope and price, subject to inspection.

06

Appointment scheduling

Proposed time slots and resident selection.

07

Repair tracking

Repair status and progress in the shared record.

08

Completion evidence

Documented work before the resident verifies the outcome.

09

Property / unit history

A record of repair activity for the property or unit.

A few things to know

Clear expectations.
From the start.

Is Resolveo already a validated product?

No. Resolveo is in discovery and remains unvalidated. The current app implements a repair coordination flow; customer validation is still pending.

Does Resolveo automate every repair?

No. People review, assign, estimate and carry out repairs. Specialists and residents coordinate the appointment and verify the outcome.

Is the estimate a fixed final price?

No. It is a preliminary estimate. An on-site inspection can change the scope and price.

Are warranty decisions automated?

No. Current warranty information is manual metadata. Dedicated warranty workflows and automated coverage decisions are not implemented.

Can I download Resolveo from the app stores?

Store publication has not been completed. The public pages are being prepared for future mobile distribution.

Early product

Get to know the workflow.

Resolveo is in discovery. Early access and demo contact details are being prepared.

Explore the workflow ↑